Digital Transformation Services: Managed Services

In a rapidly evolving, complex and uncertain marketplace, businesses look for innovative ways to continue to meet changing customer needs and manage profitable revenue growth.

The current market conditions provide mid-tier organizations with a “once-in-a-lifetime” opportunity to take strategic risks, grow revenues and gain market share. Through digital enablement, these organizations can nimbly meet evolving customer needs, expand their go-to-market footprint and compete with their larger, less agile contenders.

Cherry Bekaert Digital Advisory provides strategic and tactical support to businesses, positioning them for long-term growth. In addition, we improve performance by transforming business models – leveraging technology and data as core to their competitive advantage.

Digital Transformation Journey

A critical step in the digital transformation journey is ensuring you have an experienced Managed Service Provider to support you through this effort. A Managed Service Provider can ensure your systems run smoothly, stay secure and up-to-date, and deal with the day-to-day technical issues so that you can focus on your core business and productivity.

Managed Service Provider

Areas of Focus

The Managed Service Provider offering focuses on the following key components of the business:

• Strategic Partnership – ensures a strategic approach by proactively monitoring, detecting, solving problems and making decisions that compliment your IT infrastructure and reach your technology goals
• Network Operations – remotely monitors your network by minimizing problems, troubleshooting and deploying solutions
• IT Infrastructure and Business Applications – manages your IT policies and processes along with the equipment, data, human resources and external contacts to ensure that IT operations and applications run smoothly and efficiently
• Security Management – protects organization by reducing the risk of security breaches, downtime and loss of revenue
• Services and Support – minimizes downtime by providing technical support to users, workforce and customers

Deliverables

The Managed Service Provider offering provides leadership with:

• Dedicated IT Advisor
• Dedicated Service Manager
• 24/7 Network Operations Center
• Infrastructure Management
• Client Management
• Security Management
• User Support

Outcomes

By hiring a Managed Service Provider, organizations can benefit from the following:

• Informed business and technology decisions
• Staffing and outsourcing of tasks
• Technical Expertise
• Constant network monitoring for system visibility and cloud management
• Business continuity
• Improves security
• Improves cost efficiency

The Digital Difference

Cherry Bekaert Digital Advisory Cherry Bekaert Digital Advisory helps organizations ignite growth by quickly assessing, transforming and sustaining business strategies based upon priorities, strategic plans and budget. Utilizing an agile and flexible approach, we work with you to reengineer your business operations and services examining each area with a focus on people, process, technology and culture.