Channel Sales Manager (CSM)

CSM is an eCommerce connector built within Microsoft Dynamics 365 Business Central
CSM Logo Horizontal

CSM is an eCommerce connector for Microsoft Dynamics 365 Business Central.

It connects multiple sales platforms, giving you centralized management of everything important to you. Workflow automation, inventory tracking, and complete sales order visibility will help you get to what matters most—faster processes, fewer errors, and happier customers.
CSM currently supports these eCommerce platforms within Business Central:
AMAZON | BIGCOMMERCE | MAGENTO / ADOBE | SHOPIFY | WALMART | WOOCOMMERCE

Available CSM Integrations

Features and Functionality

Orders

  • New Orders
  • Returns
  • Order Changes
  • Cancellations
  • Shipping Notification

Listings

  • Descriptions
  • Pictures
  • Pricing
  • Availability
  • Categorization

Financial

  • Fees
  • Cash Flow
  • Pricing
  • Reconciliation

FBA Management

  • Managed Inventory
  • Replenishment
  • Transfers
  • Availability
  • 3PL Shipping
CSM Delivery

The only complete eCommerce connector for Business Central designed for multiple platforms!

Tired of multiple reports and disparate systems that only show a piece of the puzzle? Get a complete view of your eCommerce orders, listings, inventory, and payments in one place!

CSM is a fully integrated management tool to connect your sales platform (Amazon, Magento, Shopify, and a growing list of platforms) with Dynamics 365 Business Central.

See For Yourself

We’re happy to give you a personalized demo of CSM, tailored to you! Let us know what sales platform you’re using and we’ll be in touch soon.

The multi-channel eCommerce connector built within Microsoft Dynamics 365 Business Central.

CSM currently supports these eCommerce platforms within Business Central:
AMAZON | BIGCOMMERCE | MAGENTO / ADOBE | SHOPIFY | WALMART | WOOCOMMERCE

Learn More

A "Suite" Success

Suite Engine drives eCommerce insight and visibility for the US’ oldest Fair Trade Organization.

Help Documentation

Get complete Setup Instructions and Help Documentation on our Help Page.

More from our Blog

Channel Sales Manager for Walmart | Now Available April 18, 2025 READ MORE Financial Management | CSM for Amazon April 8, 2025 READ MORE Multi-Channel Fulfillment with Amazon April 8, 2025 READ MORE Subscription Management - CPM for Stripe Video January 8, 2025 READ MORE Updating Obsolete CSM Listing Types for Variants December 5, 2024 READ MORE New B2B Features in CSM for BigCommerce November 19, 2024 READ MORE CSM How-To Playlist October 4, 2024 READ MORE A Demo of Channel Sales Manager - Video March 27, 2024 READ MORE CSM Core Refactored March 6, 2024 READ MORE Creating CSM Listings from the Item Card - Video February 19, 2024 READ MORE Calculate and Send Item Availability - CSM Video February 19, 2024 READ MORE Bi-Directional Refunds and Returns Support January 30, 2024 READ MORE Refund Retrieval in CSM for BigCommerce October 2, 2023 READ MORE Full Return Support Added August 3, 2023 READ MORE Enabling Refund Processing - WooCommerce June 13, 2023 READ MORE Orders by Modified Date - WooCommerce June 12, 2023 READ MORE CSM-CPM Connector for Business Central June 8, 2023 READ MORE CSM Setup Playlists | By Channel June 6, 2023 READ MORE Multi-Channel Fulfillment Support May 26, 2023 READ MORE Channel Payments Manager (CPM) for Usio April 27, 2023 READ MORE The Future of eCommerce Video April 18, 2023 READ MORE CSM Video Intro - For Partners April 18, 2023 READ MORE The Power of CSM Notifications: Enhancing Your Business Central Platform April 10, 2023 READ MORE Enabling CSM Notifications March 31, 2023 READ MORE Aligning Your Business Operations with Your Core Values Blog March 15, 2023 READ MORE Updating CSM for Shopify to the Latest APIs February 20, 2023 READ MORE Sales Returns & Refunds in CSM for Shopify February 14, 2023 READ MORE CSM Job Queue Information in Business Central Blog February 13, 2023 READ MORE Setting Up a Job Queue Entry for CSM February 13, 2023 READ MORE Attributes in Business Central to CSM Integration Blog January 10, 2023 READ MORE

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