Restoring Trust in Government: A Plan for the Next Administration
Read the full article, originally published by Federal News Network, here:
Cherry Bekaert’s Managing Partner of Advisory Services, Srikant Sastry, joined the President and CEO of the National Academy of Public Administration (NAPA), Terry Gerton, to discuss the key management challenges and strategies for the next U.S. administration, regardless of who is elected.
Insights from a roundtable discussion hosted at AGA’s Professional Development Training this summer in Denver highlight five priority areas:
- Restoring trust in government
- Steady investment in technology
- Modernizing the federal workforce
- Doubling down on using data to make better decisions
- Improving collaboration across different levels of government
The article outlines that restoring government trust will require transparency, accountability and better storytelling about its successes. It also discusses the need for the next administration to focus on specific reforms, such as investing in technology to modernize hiring practices and making data more actionable. Lastly, it suggests strengthening partnerships across different government levels will enhance service delivery and outcomes.
By prioritizing these areas, the government can address current challenges and meet the evolving needs of the public. The article concludes that the success of the next administration will depend on its ability to restore trust, deliver measurable results, and create a responsive government.
Related Guidance:
- Webinar: Trust in Government: Where are We? Where do we go from Here?
- Article: VA is Leading The Way to Restoring Trust in Government
- Podcast: Restoring Trust in Government – Customer Experience with Veterans Affairs
- Article: How the next administration can make government more effective, restore trust