Digital Transformation in Law Firms: Part I – Understand Your Customer
November 5, 2021
Stay Connected
Listen to leaders from Cherry Bekaert’s Professional Services Industry practice and Digital Advisory practice discuss a new series for law firms on digital transformation.
Digital innovations are changing the way legal services are being delivered and received. Firms are looking for innovative ways to continue to meet changing customer needs and manage profitable revenue growth. Through digital enablement, law firms can nimbly meet evolving customer needs, expand their go-to-market footprint, and compete more effectively.
In the first episode, Scott Duda, Leader of Cherry Bekaert’s Professional Services Industry practice and Steve Holliday, a Director in the Firm’s Digital Advisory practice, talk about the importance of “Understanding Your Customer” and how law firms can leverage these capabilities to better know their customers and achieve better customer loyalty.
Related Podcasts:
- Digital Transformation in Law Firms: Part II – Optimize Your Operations
- Digital Transformation in Law Firms: Part III – Innovate for Growth
- Digital Transformation in Law Firms: Part IV – Enable Your Workforce
- Digital Transformation in Law Firms: Part V – Protect Your Business