Building a Scalable PMO for a Private Equity-Backed Home Services Company

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A private equity-backed residential services company (the Company) was experiencing rapid national growth, expanding its footprint across multiple U.S. states through a series of acquisitions. Known for its 24/7 service model and strong customer reputation, the Company quickly became a dominant player in its space.

And with growth came complexity. The Company’s leadership recognized that to sustain momentum and prepare for enterprise-wide technology upgrades, they needed to formalize their internal operations, starting with the creation of a project management office (PMO). They turned to Cordia Resources by Cherry Bekaert to find the right leader to build and scale this function from the ground up.

Overcoming Infrastructure and Project Execution Hurdles

The Company’s expansion strategy had outpaced its internal infrastructure. With multiple new locations, disparate systems, and a growing list of technology initiatives — including enterprise resource planning (ERP) implementation and vendor integrations — the Company needed a centralized approach to project execution and governance. 

However, employees lacked the internal bandwidth and expertise to:

  • Stand up a PMO from scratch
  • Define project management methodologies
  • Coordinate across departments and external vendors
  • Align project execution with long-term strategic goals

They needed a senior-level project leader who could not only architect the PMO, but also roll up their sleeves and lead hands-on execution.

Establishing a Robust PMO With a Strategic Search Approach

Cordia Resources by Cherry Bekaert quickly mobilized, conducting a deep intake to understand the client’s operational landscape, growth trajectory and cultural fit. Within four days, our team presented a slate of four highly qualified candidates. Two were selected for final interviews. The standout candidate brought:

  • Over 20 years of experience in project and program management
  • A proven track record of launching PMOs in complex, fast-growing environments
  • Strong vendor management skills and ERP implementation experience

The Company hired the candidate on a contract-to-hire basis, and after a successful engagement, transitioned him to a full-time leadership role.

Achieving Rapid Integration and Operational Efficiency

  • Speed to hire: Candidate identified and onboarded in just over two weeks
  • PMO established: A formal project management office was launched, bringing structure and consistency to enterprise initiatives
  • Technology readiness: The PMO leader began coordinating ERP evaluations and vendor partnerships
  • Scalable operations: The foundation was laid for a project management function that could grow with the business

Transforming Strategy into Scalable Success

With Cordia Resources by Cherry Bekaert’s support, the Company gained a trusted leader who could bridge strategy and execution. The new PMO function is now central to the Company’s ability to scale efficiently, manage risk and deliver on its technology roadmap.

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Bryant Covelli Headshot

Bryant Covelli

Recruiting & Staffing Services

Director, Cordia Resources by Cherry Bekaert